Coimisiún na Meán Complaints Process - Introduction and Overview.
Course Aims
The aim of this workshop is to provide broadcasters with an overview of Coimisiún na Meán's Complaints process and to provide broadcasters with an understanding of the process.
Course Content
This workshop will cover:
- Complaints Process refresher and Authorised person consideration of complaints
- Codes of Practice for Complaint Handling
- Retention of Recordings
Trainers
Niamh McCole, Coimisiún na Meán
Training Method
Online via Zoom
