Privacy Statement & GDPR Compliance

1.     Introduction

Learning Waves Skillnet is the training body for the Independent Commercial Radio Sector in Ireland.  The network is funded by our members and Skillnet Ireland.  The network has been in operation since 2004 and provides ongoing training and support to 34 Independent Commercial Radio Stations across the country.  

About this Privacy Statement
1.1.     Learning Waves Skillnet needs to collect and use data (information) to provide training programmes and to operate our business, to improve our services and to personalise your experiences.

1.2.     This Privacy Statement relates to our privacy practices and policies in place for the data we collect on this website and in the Trainee Profile Form and Reaction to Learning Form. It sets out what personal data we  collect and process about you in connection with the services and functions of Learning Waves Skillnet through our training programmes; where we obtain the data from; what we do with that data; how we comply with the data protection rules, who we transfer data to and how we deal with individuals’ rights in relation to their personal data. Any personal data is collected and processed in accordance with Irish and EU data protection laws

1.3.     All our employees and contractors are required to comply with this Privacy Statement when they process personal data on our behalf. Failure to do so may result in disciplinary action

1.4.     Please note that we will only as required, disclose individuals’ information to trusted third parties for the purposes set out and explained in this document. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data, in line with Irish and EU laws on data protection.

2.      What Information we Collect
Learning Waves Skillnet collects the following information :

Browers of our website
If you’re just browsing our website, we collect the same basic non-personal information that most websites collect. We use common internet technologies, such as cookies, server logs and Google Analytics. This is data we collect from everybody. This is collected anonymously and helps us deliver a better experience on learningwaves.ie

Booking courses on our Website
If you are booking a course on our website, we collect the following information :
•     Name
•     Job Title
•     Station
•     Email
•     Phone Number(optional)

The above information is collected so that we can register you to a training course, send you reminders of the training course and inform you of any changes to the training course prior to it taking place. Your name and role in the station will be passed to the trainer in advance of the training programme so that they have notification of who is attending training courses.  All data is deleted once the training course has taken place.

When you attend a training course :

•        At the beginning of a training course you will be asked to sign an Attendance Sheet by the trainer.  This is used to verify your attendance at the training programme.  
•     At the end of each training programme you are asked to complete a Trainee Profile Form where you will share certain personal details about your background. The details of how this information is processed is set out in Schedule 1 of this document.  Certain information is retained by Learning Waves Skillnet and certain information is retained by Skillnet Ireland.
•     You will also be asked to complete a Reaction to Learning Form when you complete your training with us. The information provided on the Reaction to Learning Form is invaluable to our continued efforts to provide a wide range of relevant and desirable training programmes, to communicate with you, and to enable us to operate effectively. The data on this form is used to assess the effectiveness and impact of the training on you.  We may also use some of the information as testimonials for the training courses.  Such information will only be used with prior consent from the individual who has provided it.

You may wish to review this Privacy Statement before completing the Learning Waves Skillnet Trainee Profile Form and Reaction to Learning Form


2.     Consent

2.1     By consenting to our processing your personal data in line with this Privacy Statement in the Trainee Profile Form and Reaction to Learning Form you are giving us permission to process your personal data specifically for the purposes identified.

2.2     You may withdraw consent at any time by providing an unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signify withdrawal of consent to the processing of personal data relating to you. If you have any queries relating to withdrawing your consent, please contact the Data Protection Officer (“DPO”) whose details are set out below.

2.3     Withdrawal of consent shall be without effect to the lawfulness of processing based on consent before its withdrawal.

3.     Security of your personal data

3.1     We take appropriate security measures against unlawful or unauthorised processing of personal data, and against the accidental loss of, or damage to, personal data.

3.2     We have procedures and technologies to maintain the security of all personal data from the point of collection to the point of destruction. Personal data will only be transferred to a data processor if he/she agrees to comply with those procedures and policies, or if he puts in place adequate measures himself. In addition, we have appropriate written agreements in place with all of our data processors.

3.3      We maintain data security by protecting the confidentiality, integrity and availability of the personal data, defined as follows:

A.     Confidentiality means that only people who are authorised to use the data can access it.

B.     Integrity means that personal data should be accurate and suitable for the purpose for which it is processed.

C.     Availability means that authorised users should be able to access the data if they need it for authorised purposes. Personal data should therefore be stored on Skillnet Ireland’s central computer system instead of individual PCs or devices.

3.4     We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. The data you provide to us is transferred to an application which is protected using SSL (Secure Sockets Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely

4.     How long will we keep your personal data?
We have set out in the Processing Description the length of time for which we will keep your information. After this time your personal information is permanently deleted from our records.

5.     Will we share your information with anyone else?

5.1     Your personal data may also be shared with Skillnet Ireland third parties for the purposes outlined in the Processing Description.

5.2     We may pass your details to another agency but only if it is required by law, pursuant to our statutory functions, or if that agency is relevant to your enquiry.

6.     Your data protection rights

6.1     Under certain circumstances, by law you have the right to:

A.     Request information about whether we hold personal information about you, and, if so, what that information is and why we are holding/using it.

B.     Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

C.     Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

D.     Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

E.     Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

F.     Object to automated decision-making including profiling, that is not to be subject of any automated decision-making by us using your personal information or profiling of you.

G.     Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

H.     Request transfer of your personal information in an electronic and structured form to you or to another party (commonly known as a right to “data portability”). This enables you to take your data from us in an electronically useable format and to be able to transfer your data to another party in an electronically useable format.

All of the above is dealt with via our Response Protocols. 

7.    Breaches

If an extraordinary situation arises where any relative data has been breached, hacked or stolen, it is our policy to notify you as soon as possible of such breaches, along with our contingency plan to limit any potential damage arising from such a breach.  Data breaches are handled through our Response Protocols.