Inclusive Interviewing.
Course Aims
Inclusive interviewing is about creating conversations where people feel respected, heard and able to share their experiences and perspectives. This course explores how unconscious bias, assumptions and language can shape our interactions with others. Participants will develop practical skills to communicate inclusively, ask effective questions, listen actively and build trust with people from a wide range of backgrounds and experiences.
Course Content
At the end of this course you will:
- Understand the principles and benefits of inclusive interviewing.
- Recognise unconscious bias and how it can influence interactions and decisions.
- Understand the importance of inclusive language and avoiding assumptions.
- Develop effective questioning and active listening skills.
- Build trust and encourage open and respectful conversations.
- Increase confidence when communicating with people from different backgrounds and experiences.
- Understand equality, diversity and inclusion within an organisational and media context.
- Review the legislative framework and the different types of discrimination.
- Examine the gender, equality, diversity and inclusion strategy for the audio and audiovisual media sector.
Trainers
Florencia Santana, Irish Centre for Diversity
Florencia is a successful Learning and Development professional who is passionate about FREDIE™ (Fairness, Respect, Equality, Diversity, Inclusion & Engagement) in the workplace. She has extensive experience developing and delivering training for a diverse spread of organisations including Hampshire Police, The Walt Disney Company and several Travel Industry brands. Her accomplishments include devising and delivering leadership development programmes, employee development plans, Equality, Diversity & Inclusion policies and procedures for team members at all levels and more. Florencia’s considerable collaborative skills and a commitment to progress came to the fore in a partnership with Reading University to develop a training approach that fostered greater Inclusion in UK policing. This relationship won a Research Impact Award from the university.
Florencia is eager to bring all these skills and more to the work of ICFD and the organisations we partner with to support transforming workplace cultures.
Florencia is based in Cork and is a member of the Skibbereen Rowing Club, famous for creating Olympic champions including the ‘pull like a dog’ O’Donovan brothers, Fintan McCarthy and more. We’ll be glued to the next Olympics, ready to cheer her on.
Who is this content for?
This course is for researchers, producers and presenters of radio programmes across the Independent Radio Sector in Ireland.
Training Method
This course will be delivered online via Zoom.
