Honest Performance Conversations.

Course Brief

To offer leaders and managers the chance to tackle poor performance, motivate their middle performers and stretch their top performers. To be able to coach effectively for success, to understand the difference between motivational feedback and criticism and crucially to listen, really listen to help drive success in your business and teams.

Course Content 

This course will allow delegates to :

  • know what constitutes an effective challenging conversation
  • have identified their skill stretch in this area
  • have practiced and received feedback on their own conversations
  • understand what active listening and effective questioning looks and feels lik
  • have practiced and understood the importance of listening as a leader

Target Trainee Profile

This workshop is aimed at senior and middle management across all of the radio stations in Ireland.


Andrew Wilson & Jane Kinghorn

Andrew joined the senior management team at the BBC College of Journalism in January 2007; appointed in response to an independent reporting following the Hutton Inquiry. He was asked to set up a high-profile learning programme for every new journalist and every new editorial leader in BBC journalism (the biggest of its kind in the world). Andrew also led the team which worked commercially on behalf of the BBC Academy, designing, marketing and running editorial leadership training for major international media organisations in America, Scandinavia, Hong Kong, Ireland and Singapore. During this time he also worked with senior teams in each of the BBC’s international hubs. In June 2015 he also took on responsibility for the Academy’s design and delivery of leadership and personal development training while continuing to run the Journalism Foundation programmes. 

Jane has been a working journalist for more than 20 years. She began her career in Independent Radio before moving to the BBC where she’s done just about every job you can do from Reporter, Presenter to Producer in BBC Radio and Television. Her last leadership role was as Editor of Television and Text Services for BBC West managing a 100 strong team of production and resource staff.