Manage | Lead | Inspire - Senior Management Development Programme.

Module 1: Understanding your Leadership Style

This module will focus on:

• An introduction to personality type and how it can be used as a perspective for understanding yourself and others
• Exploration of four personality elements : where we get our energy from, how we take in information, how we make decisions and how we approach life
• Review of a personalised report
• Exercises to explore and bring to life different applications of this knowledge

Module 2: Inclusive Leadership

This module will focus on:

• The need for leaders to focus on themselves, in order to best support their teams
• How our realities are all different and the impact that age and personality have on people's perceptions, responses and needs
• The importance of connection and belonging in the workplace and the impact of micro exclusions on productivity, morale and team spirit
• The impact of factors outside of work and how our emotions create bias and influence how we see things
• The key values a leader wishes to reinforce, what they might be signalling (intentionally or not) as being acceptable practice and how to adapt accordingly
• The importance of taking care of yourself and the creation of a personal balance wheel and action plan

Module 3: Leading and Managing Teams

This module will focus on :

• How to allocate work, set goals, prioritise, monitor and manage performance
• How to provide focus and minimise distractions using circles of control
• How to delegate effectively using the IDEALS model
• The tyranny of the urgent : how and when to say 'no'
• How to manage communication challenges
• How to run effective meetings

Module 4: Managing Difficult People and Conversations

This module will focus on:

• Why effective conversations are critical to successful performance management.
• Why we find performance conversations difficult and the neuroscience behind giving effective feedback and praise.
• The importance of listening and how to improve listening skills using a Thinking Environment approach.
• How to recognise and overcome self-deception and positioning.
• Recognising conflict styles and associated conflict handling strategies.
• How to prepare for difficult conversations using a 1st, 2nd, 3rd perspectives technique.
• Getting the basics of any conversation right: location, time, honesty, bravery, clarity of message, purpose and desired outcomes.

Module 5: Managing Change

• Internal and external perspectives on change: understanding what might be heading your way
• Understanding the different phases of change and why each is important
• How to recognise the impact of change on yourself and your people and how to handle the likely emotional responses
• Your role as a manager: how to successfully manage through the change journey
• Quick wins: how to use nudges to encourage new behaviours
• Stakeholder management: how to harness support and overcome resistance